Impact Media is located in Olympia, Washington, USA. Impact Media has been an innovator in the online community, publishing Passpoint.com since 1994. Since that time, we have been able to greatly increase are online travel information and services.

Many of the travel products you find on Passpoint.com are difficult to find bargains that only the diligent travel experts found on Passpoint.com can uncover. Additionally, other services offered by Passpoint.com are supplied through specific agreements negotiated by Impact Media with leaders in the travel industry. Since we are not specifically invested in supplying the actual travel service, we can be highly critical of the vendors. This assures that our users will get very best price quotes, top quality booking and product services, and outstanding customer service every time. All outside vendors are constantly reviewed and tested that they meet our high expectations, which provides added security for our customers. For this reason Passpont.com can be proud of the great offers we can offer our visitors.

NOTE: If contacting a department or booking service regarding a specific order, use the specific contact information provided in the booking confirmation you received.

For information on a specific offer, contact the department or booking service for the area you saw the offer. For example, a rental car package may be included as part our Vacation area -- so contact Vacations and not Rental Cars on that offer. In each service or product area, a contact link with email addresses, phone numbers, etc. are clearly displayed. If you are having difficulty determining who best to contact, contact our Administrative department (travel@passpoint.com) for guidance.

Maps, luggage and books are provided by associate vendors, so inquiries about specific products and orders should be directed to the contacts provided in those areas. To locate the contact information, simply follow a link to the left until you reach the appropriate site and click the site's contact link.